Shipping & Delivery

At Nuvetria, we're committed to delivering your orders quickly and safely. Learn about our shipping policies, delivery times, and what to expect when your package arrives.

UK Delivery Information

Standard Delivery

  • Delivery Time: 2-5 business days
  • Coverage: Mainland UK only

Express Delivery

  • Shipping Cost: £9.99
  • Tracking: Real-time tracking included

Delivery Areas & Special Regions

We deliver to all postcodes across mainland England, Scotland, Wales, and Northern Ireland. For remote areas (Scottish Highlands, Isle of Man, Channel Islands), delivery may take 5-7 business days, and additional charges of £5-£15 may apply depending on location.

If you're unsure whether your postcode qualifies for standard rates, contact our team at +44 20 7836 6633 or email [email protected].

98%

On-Time Delivery Rate

We pride ourselves on reliable, punctual deliveries

24/7

Tracking Available

Monitor your order status anytime, anywhere

100%

Secure Packaging

All items carefully packaged to arrive in perfect condition

Returns & Exchanges Policy

30-Day Returns Window

We offer a hassle-free 30-day returns policy on all products. If you're not completely satisfied with your purchase, you can return items in their original, unused condition within 30 days of delivery for a full refund or exchange.

  • Return label provided free of charge
  • Refund processed within 5-7 business days of receipt
  • Original shipping costs are non-refundable

How to Initiate a Return

  1. 1
  2. 2
  3. 3 Pack your item securely and attach the return label
  4. 4 Drop off at any Royal Mail or parcel service location
  5. 5 Receive confirmation and refund once item is received

Non-Returnable Items

Certain items cannot be returned for safety and hygiene reasons:

  • Damaged items due to customer mishandling
  • Items without original packaging or documentation
  • Clearance or sale items (final sale)

Damaged or Missing Items

We take great care in packaging all orders, but occasionally items may arrive damaged or incomplete. If this happens:

Report Within 48 Hours

Please notify us within 48 hours of delivery with:

  • Photos of the damaged packaging and item
  • Description of the damage or missing items

Email: [email protected]

We will either send a replacement immediately or issue a full refund at no cost to you. We handle all communication with the courier to ensure you're not out of pocket.

Frequently Asked Questions

Nuvetria specializes in premium health and beauty supplements designed to support your wellness journey. Our product range includes:

All our products are carefully selected and tested for quality. Browse our full catalog to explore all available options.

Our products are designed for adult use and are generally suitable for most people. However, individual needs vary, and we recommend:

Important Disclaimer: Nuvetria products are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by medical authorities. If you have specific health concerns, please consult with a qualified healthcare provider.

Anti-aging creams are topical skincare products formulated with active ingredients designed to address visible signs of aging, including fine lines, wrinkles, and loss of elasticity. Our anti-aging cream products typically contain:

  • Retinol & Retinoids: Proven to stimulate collagen production and reduce the appearance of wrinkles
  • Peptides: Support skin firmness and elasticity by promoting collagen synthesis
  • Hyaluronic Acid: Provides deep hydration and plumps the skin for a smoother appearance
  • Antioxidants: Protect skin from environmental damage and free radicals
  • Botanical Extracts: Natural ingredients that soothe and nourish aging skin

Regular use of quality anti-aging creams can help maintain skin health and improve the appearance of fine lines over time. Results vary by individual and product formulation.

Men's vitamin complexes are designed to support overall health and address nutritional gaps common in men's diets. Usage guidelines:

Our men's vitamin complexes support energy levels, immune function, and general wellness. For best results, combine supplementation with a balanced diet and regular exercise.

Note: This information is for general wellness support only and is not medical advice. Consult a healthcare professional for personalized recommendations.

Currently, Nuvetria primarily serves customers within the United Kingdom. We offer comprehensive delivery to all UK postcodes with competitive rates:

  • Delivery to remote UK areas available with extended timelines

We're exploring international shipping options and may expand to other countries in the future. For inquiries about international delivery or custom orders, please contact us at [email protected].

We accept a wide range of secure payment methods to make your shopping experience convenient:

  • Debit Cards: All major UK debit cards
  • Digital Wallets: Apple Pay, Google Pay
  • Bank Transfer: Direct bank payment available upon request

All transactions are encrypted and secured with SSL technology to protect your personal and financial information. Your data is never shared with third parties without your consent.